At Outlet Tike Style Store, we’re committed to making your shopping experience as delightful as our designer children’s clothing. Below you’ll find all the details about our shipping options and hassle-free return process designed especially for fashion-conscious parents.

Shipping Information

Order Processing

We typically process orders within 1-2 business days after payment confirmation. You’ll receive a shipping confirmation email with tracking information once your order is on its way.

Shipping Methods

Standard Shipping:

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after dispatch
  • Flat rate: $12.95 USD

Free Shipping:

  • Available for orders over $50
  • Carrier: EMS
  • Delivery time: 15-25 business days after dispatch

Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide except to some Asian countries and remote areas.

Accepted Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal.

Easy Returns & Exchanges

We want you and your little ones to be completely happy with your purchases. If you’re not satisfied, we offer simple returns and exchanges within 15 days of receiving your order.

Eligibility Requirements

To qualify for a return or exchange:

  • Item must be unused, unworn, and in original condition with all tags attached
  • Return must be initiated within 15 days of delivery
  • Original proof of purchase must be provided

Non-Returnable Items

For hygiene reasons, we cannot accept returns or exchanges for:

  • Swimwear if the hygiene seal has been removed
  • Any items without original tags or packaging

Simple 3-Step Return Process

Step 1: Initiate Your Return Request

Email us at [email protected] with:

  • Your order number
  • Details about the item(s) you wish to return/exchange
  • Reason for return
  • For exchanges: specify preferred replacement item

Step 2: Package Your Items Securely

Once approved, repackage items in original packaging (if possible) with all tags attached. We recommend using a trackable shipping method.

Step 3: Ship to Our Returns Center

Send your return package to:

Outlet Tike Style Store Returns
1966 Calvin Street
Baltimore, US 21201

Return Shipping Information

  • Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product)
  • For international returns, please mark the package as “Returned Goods” to avoid customs charges

Refund Process

Once we receive and inspect your return:

  • Timing: Refunds processed within 3-5 business days after we receive your return
  • Method: Refunds issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable

Note: Depending on your bank or payment provider, it may take additional time for the refund to appear on your statement.

Exchange Process

For size or color changes:

  1. Follow the standard return process above
  2. Clearly indicate in your email that you’d like an exchange and specify the preferred replacement item
  3. We’ll ship your new item once we receive the return (standard shipping rates apply for the new shipment)

Need Help?

Our friendly customer service team is happy to assist with any shipping, return, or exchange questions. Contact us at [email protected] Monday through Friday, 9am-5pm EST.

Thank you for choosing Outlet Tike Style Store for your children’s fashion needs!